LEFILTER has closely integrated sales business needs and focused on building a large and professional
team of after-sales engineers. The team provides customers with equipment installation testing, fault
diagnosis and troubleshooting services, and strives to build a multi-faceted after-sales service system
to ensure the stable operation of equipment. Lifetech continues to increase its service and solution
business, providing users with solutions and equipment protection.
Quick response within 30 minutes
Solution within 2 hours
Engineers dispatched within 24 hours
Our Service Process
01. Technical Communication
Based on the technical data and documents provided by the customer, we dispatch professional engineers
to conduct in-depth technical communication. We deliver tailored, precise technical solutions and expert
recommendations to meet specific project requirements.
02. Installation & Commissioning
Our engineers provide full-time follow-up throughout the project lifecycle. We offer comprehensive guidance
during equipment installation and trial production commissioning to ensure the equipment is put into operation
smoothly and achieves its designed production capacity.
03. Technical Training
(Note: Corrected the duplicated content from "01. Technical Communication" to reflect the logical context of training)
We provide systematic technical training to the customer's operation and maintenance team. This includes hands-on
instruction on equipment operation, routine maintenance, and troubleshooting, empowering your team to manage
the system independently.
04. Rapid Response
We adhere to the principle of "Resolve the problem first, then analyze the cause". In the event of equipment
malfunction, our technical team will rush to the site at the fastest speed to diagnose and resolve the issue,
minimizing downtime.
05. Regular Inspection
We conduct regular on-site inspections to thoroughly assess equipment performance. We identify potential issues
in the user's operation process and provide professional technical guidance for on-site safe production, ensuring
long-term, stable system operation.
After-sales Service Guarantee Measures
01. Two level response
Two-level Response Mechanism
Rapid Spare Parts Supply
Multi-level Maintenance Quality Control
Professional Technical Expert Team
Full Equipment Inspection Service
LEFILTER always adheres to the customer first service philosophy, and when there is a problem with the
customer's equipment, the office takes the lead in responding at the first level; If the office is unable to
solve the problem or there is a shortage of accessories, the company headquarters will respond directly
and dispatch engineers to handle the issue within 24 hours, providing solid support for the normal
operation of the equipment.
02. Maintenance and upkeep
LEFILTER adheres to a professional and responsible attitude, providing customers with high-quality and
efficient maintenance services. With exquisite technology and rich experience, timely handling of equipment
problems, careful maintenance, and extended equipment usage time, we ensure that the equipment is always
in the best operating condition, providing strong support for the production and operation of the enterprise.
03.1V1 Service
After sales service engineers and sales personnel fully cooperate with a broader technical perspective to delve
into the production line, explore various problems encountered by users during the use of equipment, gain a
deep understanding of equipment operation, and provide customers with on-site safety production technical
guidance and maintenance knowledge.
Strength LEFILTER
Precision and intelligent manufacturing pursue quality
Operations Center+Two Major Production Bases
The company is based on one operation center and two production bases, with a total area of 35000 square
meters, including nearly 10000 square meters of headquarters office area, 16000 square meters of production
workshop in Xinxiang High tech Zone, 9000 square meters of Shangqiu and Zhengzhou branches, and more
than 400 working partners, providing global customers with higher quality and higher standards of experience!
Ultra precision process manufacturing instruments
Ultra precision manufacturing instruments, such as laser cutting machines, plasma cutting machines, carbon
dioxide gas shielded welding, hydraulic bending machines, double-sided CNC horizontal milling and boring
machines, semi-automatic assembly lines, etc., ensure that every link from batching, welding, machining to
equipment, painting, and packaging can achieve excellence.
Quick response mechanism
Pursuing refined services, Lifetech's service chain covers the entire project cycle, ensuring project operation
with professional services. We have service outlets covering over 180 countries and regions worldwide, available 24/7, 365 days a year.
Over a hundred national patents
Lifetech focuses on technological innovation and adheres to a research and development strategy centered on
improving product competitiveness. With the main lines of "scientific research, technological progress, and
technological improvement" and the combination of "industry, academia, and research", Lifetech relies on a
mature research team to explore and innovate, aiming at the forefront of industry technology, and continuously
improving the overall technological innovation capability of the enterprise. Obtained high-tech enterprise certificate
and multiple management system certifications, CE certification, weapon and equipment quality management
system certifications, etc., obtained more than 90 patents and 24 trademark registrations.
